Getting to the Root Cause of any problem is a key requirement to provide a permanent and cost-effective solution to a problem.   This one-day course will provide delegates with an overview of the key aspects of the methodology.  It will cover the approach and analysis tools that can be deployed to define and solve a problem permanently rather than just fix a symptom. It will take delegates through the process showing how and where the tools can be used effectively and how the “best” solution can be obtained.
 

Who will benefit from this course

This course is intended for those, at all levels of any organisation, who are new to the concept of Root Cause Analysis and who wish to understand the basic methodology.  It is also ideal for, Engineers, Managers, Industry professionals and senior Executives across all areas of business, who need to have a general understanding of how the approach can benefit their business.  The course follows the method and principles that can be used by people across all levels of an organisation

Key elements of the course 

• The principles of Root Cause Analysis.
• The primary elements of the methodology.
• Defining the Cause and not the symptom of a problem.
• Understanding what you can and can’t fix.
• Root Cause Analysis Tools.
• Selecting the correct Tool for the problem.
• The 5-step process to implement Root Cause Analysis.
  • Define, Data collection, Identify Causes, Identify Root Cause, Implement
• Refining the solution.
• Practical issues of the methodology.
• Incorporating Quality Tools.
• Monitoring the Solution.
• Ensuring the solution is the root cause of the problem.
• Impact of the methodology on an organisation.

Course Details

This is a one-day, tutor led on-line course the dates for which are set out on the Course Schedule. It can also be run as a tailored, company specific course either on-line or at an organisation’s premises.